Backup your hard drive or else. . .

Posted: June 24, 2010 in Business, Computer, I Don't Know, Management, Money, Personal, Random Rants
Tags: , , , , ,

Backup is a MUST today. So much of our lives are stored on our computers’ hard-drives: documents, emails, photos, videos, work, etc. The reality is that hard-drives fail and if you think it won’t happen to you, think again.

A number of years ago I had a hard-drive fail and lost nearly everything. I swore that wouldn’t happen ever again. So, like many of you, I have an external drive where I back-up those irreplaceable files. Here’s the problem – many don’t do regular back-ups and the hard-drive sits right next to your computer. If you don’t backup regularly and your main drive fails, you lost everything since your last backup. And, Lord forbid that anything happens to your home or business, like theft or fire, because then you just lost everything, including the backup.

Here’s an easy solution and it’s known as the “3 -2 -1 Backup Strategy”.

3 Backup copies
2 Different storage media
1 Offsite storage site

3 Backup copies – greatly improves your chances of recovery.
2 Different Storage Media – means CD/DVD and/or Disk and/or Tape Online Backup and/or Online Backup.
1 Offsite storage site – Relative or friends home, bank deposit box or best option is Online Backup Service.

There are lots of online backup solutions. Some offer initial free space, such as Mozy and DropBox and then you can pay for additional space. Popular paid solutions include JungleDisk and Carbonite.

I like and use DropBox while working on a clients project. After the project is done, I transfer the files to a more permanent space, freeing up my 2 gigs of free space.

JungleDisk is inexpensive, at least at the surface. It’s somewhat complicated in that you pay so much per gigabyte of storage and another fee to upload and download that information. You have to do the math and see if it’s the most cost effective solution for you.

Carbonite is much more user friendly. But, while considering their service again (I had a previously bad experience with them) I had what seemed like an “EASY” question for them. (Below is the transcript). I signed up for their 15-day trial and I’ll see if there service is better than their customer service reps. I would advice the manager to teach their people to READ. Stay tuned.

—————————————————————————

Carb Rep.: Hi, my name is Carb Rep.. How may I help you?
Carb Rep.: Joe, how are you doing today?
Joe: Good – I have 4 internal drives on my mac.  Using the non-pro version, will I be able to backup all 4 drives.  If not, does Carbonite determine which drive gets backed up?
Carb Rep.: So that i may better assist you, i want to know that is all your drives are internal?
Carb Rep.: As Carbonite does not back up your external hard drives.
Joe: All 4 are internal
Carb Rep.: Alright, please allow me a quick moment.
Carb Rep.: May i know which operating system you are using.
Joe: Leopard OS 10.5.8
Carb Rep.: Please allow me a quick moment.
Carb Rep.: Are all your hard drives internally placed in your MAC.
Joe: Yes they are all inside the computer, all internal.
Carb Rep.: If you wish i will take access of your computer and fix your issue. Is that ok?
Joe: What?  Before I sign-up I want to know if, I have 4 internal drives (on my Mac), will I be able to back-up all 4 drives using the non-pro version?
Carb Rep.: Yes you will be able to back them up if they all are internal and placed inside your MAC.
Joe: Thank you

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