Customers increasingly unhappy with AT&T's service, survey says

Posted: May 6, 2010 in Gadgets, I Don't Know, iPhone/iPad, News - crazy and otherwise
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AT&T customers are twice as likely to be unsatisfied about their cellular service as their Verizon counterparts, according to a new survey released by ChangeWave Research.

The “research boutique” asked a little over four thousand respondents to rate various aspects of their cellular services, and AT&T came consistently last in every category—from dropped calls, where Verizon’s reported rate is almost five times lower, to customer satisfaction, where only 19 percent of AT&T customers profess themselves to be “very satisfied” with the company’s performance. [read]


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