Four Small Things You Can Do To Be An Exceptional Communicator

Posted: February 15, 2010 in Business, Productivity
Tags: , ,

After spending 25 years in the FBI as a special agent in the area of counterintelligence (catching spies), you learn a thing or two about dealing with people. You learn that what motivates people is not your words but your body language. You can’t get someone to trust you just because you say so, you have to demonstrate it.

Actions are powerful but they have to be timely. You have to move to action at the right time to let others know you are in charge and that you care. Similarly you have to be an effective communicator, not just of the obvious but of the nuanced. And of course you have to be able to observe, because nothing can be achieved without the ability to observe, decode, and interpret.

That is what I learned and those lessons apply to any business person wishing to get ahead. These four areas, when mastered, allow the average person to compete at the highest levels, they allow you to be exceptional. [read]


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